Advantages of Hosted PBX systems

The choice of a hosted PBX service provides benefits in many areas where traditional PBX systems are weaker. Hosted PBX offers PBX functionality as a service available via telephone or the Internet. The first hosted PBX was introduced in late 1997. contract users for the services of a PBX, hosted PBX provider. Today it is possible, hosted PBX service with more features than were those of the first systems of this class, or the contract with the company that its availableless functionality to meet the needs easier.

Now, with a Hosted PBX phone system, you can have all the features of the phone and the best voice mail systems without having to buy equipment to maintain or outgrow. The most difficult to get mainstream features in a hosted system are real Automatic Call Distribution (ACD) instead of simple research groups, flexible company directories, call transfers Between extensions (or to an operator or an ACD queue) and monitoring system real time. There are many otherAdvanced features that only a few providers were able to provide. web-based administration tools are the norm for hosted PBX services. Adding new users hunting, changing extensions, and edit groups or call queues is as easy as point and click.

A Hosted PBX phone system can be configured to use your current mail item, such as transferring calls to your cell phone and leaves the call answering your phone when you can not answer. A hosted PBX usually canHandle more calls. If the caller enters an extension they have requested to stay in line while their call is transferred. If you answer, you accept opportunities / the call must be rejected. Upon delivery of a call, you can transfer the caller to leave voice messages or to another extension. If lines are busy or not responding to the caller to voice mail extension to listen and be able to leave a message. In addition, hardware PBX buyer, usually a closeBudget and buy small plants, which can not grow. But there is no capital outlay for hosted PBX services and extensions can be changed according to demand. Hosted PBX customers pay only for what they need.

There are other benefits that a host system. The most important is the ability to call any phone, rather than wired telephones to the PBX in the office. Other important advantages of hosted PBX include lower entry costs, support costs, greater convenience, flexibility,and improved scalability. Is no longer the trip will feel employees are noteworthy. The right hosted PBX service can make your phone into a continuing part of the company's telecommunications infrastructure: calls to their extension is through the ring to her cell and will be able to transfer calls as usual.